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Privacy Policy

We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, e-mail address or phone number that you provide to us is of the utmost importance to Munro Distributing and its divisions. As a result, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us at any of our Munro branches, Divisions and websites.

When you provide personal information at our Stores, Sites and to our Service Providers, you are consenting to the manner in which Munro Distributing will collect, use, disclose and otherwise manage your personal information, as set out below.

Collection and Use of Personal Information

We may collect personal information that you provide us when you:

  • Purchase, order, return, exchange or our products and services
  • Request a quote and/or purchase one of our home services for your home or office;
  • Sign up for the newsletter
  • Enter into a contest
  • Provide us with comments or suggestions.
  • We may also collect personal information about you from our Service Providers.

 

Shopping at Munro Distributing branches:

When you purchase products and services at one of our Stores, you can do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.

Information about Our Sites and E-Newsletters

Visiting Our Sites: In general, you can visit our Sites without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.

Cookies: Our Sites use a technology called "cookies". A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Sites in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Sites.

Privacy Preferences / Opt-Out: We now offer an opt out button on our e-newsletters. Please allow sufficient time for your preferences to be processed.